Frequently Asked Questions
Everything you need to know about your MARLOWE Skin journey.
Are MARLOWE products tested on animals?
No, we are proud to be a cruelty-free brand. None of our products or ingredients are ever tested on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact our support team for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location.
Are your products suitable for sensitive skin?
Yes, our formulas are crafted with high-quality, natural ingredients designed to be effective yet gentle enough for even the most sensitive skin types.
Can I track my order?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Shop Pay, and Apple Pay for your convenience.